Member Support

Member Support

Member Support

Create a Support Ticket

Live Chat

For live chat support, click the chat icon on the bottom right icon on any page, and a technical support agent will be able to assist.

Typical response time: immediate
9AM - 5PM EST (UTC-5)

Email Support

Email support@exspanse.com, describing the assistance you need.

Typical Response Time: within 12 hours

Create a Support Ticket

Live Chat

For live chat support, click the chat icon on the bottom right icon on any page, and a technical support agent will be able to assist.

Typical response time: immediate
9AM - 5PM EST (UTC-5)

Email Support

Email support@exspanse.com, describing the assistance you need.

Typical Response Time: within 12 hours

Phone Support

Call +1 (800) 444-4444 to speak with a technical support agent.

Typical response time: immediate
9AM - 5PM EST (UTC-5)

Community Support

Ask questions, contribute, and grow your professional network in the Exspanse Forum,

Looking for searchable answers? Visit our knowledge base.

FAQs

We are currently in private beta stage, and are evaluating a pricing model that is a mixture of value, performance, and service for our members. Our goal is to devise a pricing model that significantly reduces the barrier to entry into machine learning and data science.

Open Beta will be available in July and August 2022. These memberships will be restricted to 500 individuals who are provided free memberships in exchange for platform feedback. To request access to Open Beta, register here.

No. We are, however, part of the Amazon Activate program, and currently utilize AWS servers for storage and compute.