Member Support
Member Support
Member Support
Create a Support Ticket
Live Chat
For live chat support, click the chat icon on the bottom right icon on any page, and a technical support agent will be able to assist.
Typical response time: immediate
9AM - 5PM EST (UTC-5)
Email Support
Email support@exspanse.com, describing the assistance you need.
Typical Response Time: within 12 hours
Create a Support Ticket
Live Chat
For live chat support, click the chat icon on the bottom right icon on any page, and a technical support agent will be able to assist.
Typical response time: immediate
9AM - 5PM EST (UTC-5)
Email Support
Email support@exspanse.com, describing the assistance you need.
Typical Response Time: within 12 hours
Phone Support
Call +1 (800) 444-4444 to speak with a technical support agent.
Typical response time: immediate
9AM - 5PM EST (UTC-5)
Community Support
Ask questions, contribute, and grow your professional network in the Exspanse Forum,
Looking for searchable answers? Visit our knowledge base.
FAQs
We are currently in private beta stage, and are evaluating a pricing model that is a mixture of value, performance, and service for our members. Our goal is to devise a pricing model that significantly reduces the barrier to entry into machine learning and data science.
Open Beta will be available in March and April 2022. These memberships will be restricted to 500 individuals who are provided free memberships in exchange for platform feedback. To request access to Open Beta, register here.
No. We give our members the option to connect their AWS, GCP, or Azure accounts inside our dashboard, and we offer training via these service providers as an option to our members. Members will continue to be billed through their respective providers for utilizing these 3rd party services.